Privacy Policy


The privacy of volunteers, donors, users of this website and all others with whom we interact is very important to the Roots of Empathy organization. Roots of Empathy respects your privacy and is committed to protecting your personal information. Personal information means information about an identifiable individual as more particularly described by applicable privacy laws. This policy explains our policies and practices regarding the collection, use and disclosure of your personal information by Roots of Empathy. This policy does not apply to information about our employees or information that is not personal information.


Please note that Roots of Empathymay review and update this policy from time to time as needed. You may obtain an up to date copy of this policy by visiting or contacting us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 1-866-766-8763. Your continued provision of personal information, participation in our programs or use of this website following any changes to this policy constitutes your acceptance of any such changes.


Information We Collect


Roots of Empathy and its agents and representatives may collect personal information from you in person when you attend a Roots of Empathy-hosted event, when you submit an online registration form (e.g. to subscribe to our newsletter, green blanket), send us an e-mail message, call us by phone or send us postal mail. All personal information is kept strictly confidential and ROE takes reasonable steps to protect your personal information using physical, electronic and operational security methods. Authorized employees, agents and mandataries of ROE who require access to your personal information in order to fulfill their job requirements will have access to your personal information.


The amount and type of personal information Roots of Empathy may collect varies depending on the nature of your relationship with us and may include:


  • Your name, your child(ren)'s name, mailing address, telephone number, e-mail address and other contact information;
  • Financial information necessary to process a donation or purchase, such as your credit or debit card number or banking information; and
  • Such other information we may collect with your consent or as permitted or required by law.


How We Use Personal Information


Roots of Empathy may use your personal information in connection with its activities and programs including to:


  • Fulfill your requests, for example, to process a donation or to provide you with products or information that you request;
  • Manage, administer and otherwise carry out our educational programs including coordinating volunteers;
  • Maintain contact information for reasonable periods;
  • Keep you informed of Roots of Empathy program activities and events, unless you ask us not to. If at any time you no longer wish to receive such information, please contact us at the phone number or e-mail listed above;
  • Otherwise with your consent or as permitted or required by law.


Disclosure of Personal Information


You will be given the opportunity to opt-out of having your personal information used for any purpose related to ROE activity at the time your information is collected.
Roots of Empathy may disclose your personal information in the following circumstances:


  • To fulfill your requests, for example to a credit card issuer for the purposes of processing a donation made by credit card;
  • As necessary to meet legal and regulatory requirements; and
  • Otherwise with your consent or as permitted or required by law, including as required by applicable Canadian and foreign laws applicable to Roots of Empathy or its service providers.


Roots of Empathy may transfer your personal information to third parties who perform services on our behalf (for example, data storage and hosting or mailing houses). Some of these service providers are located outside of Canada, including in the United States. Personal information transferred to these service providers will be subject to the laws of the foreign jurisdiction where they are located, including lawful requirements to disclose personal information to government authorities in those countries.


Third Party Websites


The Roots of Empathy website may provide links to other third party websites. These are provided for convenience only and you access them at your own risk. Even if a third party is associated with ROE through a business relationship or otherwise, Roots of Empathy is not responsible for the privacy policies, practices or content of such third party websites. Roots of Empathy assumes no responsibility of the accuracy or appropriateness of the information or links contained on such sites.




By providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy policy, if applicable, or otherwise at the time of collection. If you provide us with the personal information about a third party, we will assume that you have the consent of that third party.


You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.


Access, Correction and Contacting Us


Roots of Empathy may establish and maintain a file of your personal information for the purposes described above, which will be accessible at 250 Ferrand Drive, Suite 800 Toronto, ON, M3C 3G8. If you wish to request access or correction of your personal information in our custody or control, you may write to the above address, attention Human Resources, 416-944-3001. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above, e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone us at .


Roots of Empathy Website - Terms of Use


Version 1.0 - September, 2008


1. Introduction


These terms and conditions govern your use of the Roots of Empathy website, which is provided by Roots of Empathy (“Roots of Empathy” or “we”); by using the Roots of Empathy website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.


2. Intellectual property rights


All information and materials available on this website are the property of Roots of Empathy or third parties and are protected by copyright, trade-mark, patent and other intellectual property laws. Roots of Empathy reserves all rights in such information and materials, subject only to the license below.


3. License to use website


Pages from the Roots of Empathy website may be viewed, printed or downloaded for caching purposes, provided that:
(a) you do not republish material from this website (which includes republication on another website);
(b) you do not reproduce, duplicate, copy, sell, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;
(c) you must not edit or otherwise modify any material on the website.


4. Personal Information


Any personal information collected by Roots of Empathy in connection with this website is subject to Roots of Empathy's Privacy Policy You consent to the collection, use and disclosure of personal information in accordance with the Roots of Empathy Privacy Policy.


5. Links


The Roots of Empathy website may provide links or references to other websites. Your use of such other websites is subject to the terms and conditions of use and privacy policies of such websites. Roots of Empathy has no responsibility for the content of such other websites or any damages or injury arising from your use of such other websites.


6. Disclaimer and Limitations of Liability


While Roots of Empathy strives to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available, or that the material on this website is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions in relation to this website (including, without limitation, any conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill). Our liability is limited and excluded to the maximum extent permitted under applicable law. In no event will Roots of Empathy, its directors, officers, employees or representatives be liable for any direct, indirect or consequential loss or damage arising out of or in connection with your access to or use of our website and its content, your inability to access our website, or your reliance on any information provided on our website.


7. Entire agreement


These terms and conditions comprise the entire agreement between you and Roots of Empathy in relation to your use of the Roots of Empathy website.


8. Law and jurisdiction


These terms and conditions shall be governed by Ontario law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of Ontario.


9. Contact


If you have any questions about these terms and conditions, please write to us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail at Roots of Empathy, 250 Ferrand Drive, Suite 1501, Toronto, ON M3C 3G8.